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Tyoharwale Cancellation Policy
At Tyoharwale, we strive to offer a smooth shopping experience from order to delivery. We understand that sometimes, orders may need to be canceled. Our cancellation policy allows you the flexibility to make changes before your order is processed.
Order Cancellation
You can cancel your order for any item before it has been shipped. Once your order has been shipped, it cannot be canceled, but you may initiate a return after receiving the item.
Cancellation Timeframe: Orders can be canceled anytime before they are shipped.
How to Cancel: Log in to your Tyoharwale account, go to “My Orders,” and select the order you wish to cancel. Choose the “Cancel” option and confirm your cancellation.
Refund for Canceled Orders
If you cancel an order before it ships, you will receive a full refund to your original payment method.
Refund Processing Time: Refunds for canceled orders are processed within 3-5 business days of the cancellation request.
Shipping Costs: If you paid for expedited shipping and cancel the order before it ships, the shipping charges will be fully refunded.
Cancellation Exceptions
Non-cancellable items: Personalized or custom-made items cannot be canceled once the order has been placed.
After shipping: If your order has already been shipped, you’ll need to follow the Return and Refund Policy to return the item after it’s delivered.